Features

Everything ZiggyReviews can do

Every feature explained. No fluff.

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Automated Review Requests

Send review requests automatically after a job is completed. Email and SMS touchpoints timed for maximum response rates.

  • Automated email + SMS
  • Timing optimization
  • Custom message templates
  • Review funnel (happy path)
  • Unhappy path — private feedback
  • Follow-up sequences

Screenshot coming soon

AI Response Suggestions

ZiggyReviews drafts responses to every new review using AI. You review and publish in one click.

  • AI response for Google
  • AI response for Yelp
  • Brand voice customization
  • One-click publish
  • Response library
  • Response analytics

Screenshot coming soon

Multi-Platform Monitoring

Monitor reviews across Google, Yelp, and Facebook from one dashboard. Get instant alerts on new reviews.

  • Google Business monitoring
  • Yelp monitoring
  • Facebook monitoring
  • Instant alerts
  • Sentiment trend tracking
  • Rating history graphs

Screenshot coming soon

NPS Surveys

Send Net Promoter Score surveys to your customer base. Track NPS over time and convert promoters into public reviewers.

  • NPS survey campaigns
  • Automated send sequences
  • Promoter identification
  • Detractor follow-up
  • NPS trend reporting
  • Survey export

Screenshot coming soon

Competitor Tracking

Monitor your top competitors' review ratings and volume across Google and Yelp.

  • Competitor profile setup
  • Rating comparison dashboard
  • Volume trend charts
  • Review highlight tracking
  • Weekly reports
  • Alert on rating change

Screenshot coming soon

Review Widgets

Embed your best reviews on your website automatically. Widgets update in real time as new reviews come in.

  • Website embed widgets
  • Carousel and grid layouts
  • Filter by star rating
  • Auto-update from Google/Yelp
  • Custom styling
  • Schema markup for SEO

Screenshot coming soon

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